Monday, May 9, 2011

Mekorma MICR error message (GP10)

I had a client get the following error when trying to create Payroll checks with the Mekorma MICR module:

Could not load external Get GUID@mdexlib.dll. Mekorma MICR needs to be re-installed on the workstation giving the error. Be sure to install using the MICR *.exe logged in as 'Administrator'

Mekorma did indeed need to be reinstalled. Reinstallation had been required before but I never understood what happened to the mdelib.dll file. Well now we know. The client’s malware detector isolated that file as a threat.

So, if this happens to you, be sure to identify the Mekorma .dlls as ‘friendly’ files.

Until next post!


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