Wednesday, July 3, 2013

Bootstrapper Error

Dynamics GP Forum member named ‘BenefitElect’ shared this solution with us. This is a problem that’s otherwise impossible to track down. Thanks to BenefitElect and Microsoft Tech Support, it will be no problem for us.

A big THANK YOU to BenefitElect for sharing!

The Problem

Here’s the scenario, you’re installing Dynamics GP 2013 on a x64 workstation and you are greeted with the following:

"An error occurred while installing system components for Microsoft Dynamics GP 2013 Bootstrapper.  Setup cannot continue until all system components have been successfully installed."

When you click the details button, the following is displayed:

"Setup has detected that the file C:\Users\User\AppData\Local\Temp\VSDC0C4.tmp\Watson\dw20shared.msi' has either changed since it was initially published or may be corrupt."

The Solution

Here’s the solution from Microsoft Tech Support:

1. First, you will need to navigate to the folder where the setup.exe is for GP 2013. I would like you to copy the Watson folder out of the installation media and paste it into the C:\ root directory on the workstation. The Watson folder should contain three different files: dw20shared.msi, dw20sharedamd64.msi, and dw20sharedia64.msi.

2. Next, click Start > type in cmd and then right-click on the Command Prompt icon in the search results and then left-clicked on "Run as Administrator".

3. In the Command Prompt window, perform a change directory to the Watson folder:


cd C:\Watson

4. Next, you will need to execute the following command to install Dr. Watson for a 64-bit workstation.

msiexec /i dw20sharedamd64.msi APPGUID={91710409-8000-11D3-8CFE-0150048383C9} /qb+

If this runs successfully, you should be able to go back to the setup.exe to finish the bootstrap installation

Tuesday, July 2, 2013

Why does my computer get stuck?

3d man sitting in front of question mark


Read this fabulous post from David Musgrave about an annoying problem that, until now, was impossible to figure out. Stop using a ‘fix’, and finally make the problem go away!

Here’s the description straight from David:

What would then happen is my laptop would shutdown and restart and then sit with Please Wait on the screen. If left for a while, the lock screen would appear, but when you clicked to get to the logon screen, it would still say Please Wait.

Give it a read. Another mystery Solved!



Round 5 of the 2013 U.S. Payroll Tax Update is now available for Microsoft Dynamics GP2010 and GP2013

Microsoft just released round 5 of the 2013 Payroll Tax updates. This update is supported only on GP2010 or GP2013, if you are using version 10, or any previous version, do not attempt to install it.

A summary of the changes in this update are as follows:

Round 5 tax table changes

A summary of all updates for 2013 are as follows:

previous tax table updates in 2013

You can update your system using the following navigation:

Microsoft Dynamics GP | Maintenance | U. S. Payroll Updates | Check for Tax Tables

To find the Last Tax Table Update Date and last Tax Code Update Date, follow this navigation:

Microsoft Dynamics GP | Tools | Setup | System | Payroll Tax

Download addresses if you want to install manually, or read more about this and previous changes go to this web site:

Round 5: