Monday, February 9, 2009

Convergence 2009

Who's coming to Convergence? I'll be there and I hope you all will stop by the Hands-on Labs and say 'hello'.

My friend and fellow MVP Mark Polino will be presenting a fact-filled and fun session - 50 tips in 50 minutes. He's a blast, and his session should not be missed!

I still use the image on his last slide from 'SQL Saturday' as my splash screen. "Microsoft - change the world or go home"

If you copy any .bmp file into the GP folder and name it 'splash.bmp' it will display while Dynamics GP is loading.

Look out New Orleans! GP is coming to town!


Problem ascertaining product version

Have you ever launched Dynamics GP Utilities and received the error below?

Error message when you access Microsoft Dynamics GP 10.0 Utilities: "There was a problem ascertaining product version information. Microsoft Dynamics GP Utilities will now exit. Check DUinstall.log for more information"

KB article 952054 discusses the error, but doesn't tell you how to fix it. I've had this come up a couple of times. In both cases the client was attempting their own update. Usually they were changing servers or upgrading to SQL 2005 at the same time.

The fix is in. When you are moving your installation of GP, restore the databases FIRST and then install the software. If you do it the other way around you will get this error message and then it's difficult to diagnose.

Remember - databases first, then application.

I hope this helps someone out there in GP-Land.

Kind regards,