An exception occurred while trying to load or initialize the addin located at Rtc.

Don’t ya love these error messages?

My friend and fellow MVP, Frank Hamelly posted a question on the GP Forum about getting the above error message after loading a fresh install of SQL2012 and GP2013 on his laptop. Frank had previously had GP2012 running, so it seemed odd that it would not run now. (Welcome to my world Frank )

Anyway, after some basic ‘have you tried this’ responses, Jonathan Fear came to the rescue.

As it turned out, Frank Hamelly had recently done the Live Messenger to Skype conversion and Jonathan Fear  suggested that the removal of the Microsoft.Dynamics.GP.Rtc.dll should resolve the problem.

Frank Hamelly reported back and said it did indeed solve the problem!

Other programs Jonathan Fear said they had experienced problems with were Shortel Communicator or something similar to Lync.

Here’s the link to the Forum post

https://community.dynamics.com/gp/f/32/t/105759.aspx

Thank you Jonathan for giving us a solution to one of those pesky error messages!

Until next post!

Leslie Vail

The ‘Other List’ is out and I’m in trouble!

 

Well, the ‘Other List’ was released today, and my name was on it. I fear now that my awesomeness has just taken a critical (if not mortal) hit.

I need help. The clock is ticking. I need to do something awesome enough for Doug Pitcher to overlook the infraction. OR . . . I understand that cash is always an acceptable bribe. Where shall I fax the money?

Fight the good fight Doug, your public awaits your announcement.

Until next post!

Leslie

Illegal address for field ‘FICA/Med Add Tax Rate in script ‘941_Generate’

This error has been coming up lately in version GP2010. The solution has been to rename the Forms.dic. So, you need to export any modified forms to a package file. Rename your Forms dictionary and then import the package file, thereby creating a new Forms dictionary.
While I have only seen the forms dictionary needing to be renamed, start with renaming both the forms and reports dictionaries and then add them back one at a time. Or, just export all of your modifications, rename all of the forms and reports dictionaries and then import everything back in.

Update!  Robert said that he ran into similar issue when applying the GP2010 year end tax update. His error message was:

Unhandled script exception: Illegal address for field 'Medicare Wages and Tips Additional in script '941_Generate'. Script terminated.

He said this solution solved that problem too!
Microsoft has acknowledged this is an issue, but has not determined the exact reason.


Until next post!
Leslie

A Get/Change Operation on Table gpAppEnabled cannot find the table

 

This error came up after the ‘Technical Service Tools’, also known as the ‘Professional Services Tools Library’ was installed at a site upgrading from release 10 to release 2010 of Dynamics GP.

Once each of the 16 companies were opened by the ‘sa’ user, the problem went away. I suppose opening the company using the ‘sa’ user created the table that the system was looking for.

Until next post!

Leslie

David is on Page 4, vote for the best!

Hi guys,

Let’s put on a push this year to put the Top Most Influential Person in Microsoft Dynamics 2013 on the list.

You all know that I think this list is genius as a marketing tool (I wish I had thought of it), but if it’s going to be good marketing then it needs to be credible. Let’s put David Musgrave on the list and give it some credibility!

Vote for David here:  on Page 4.

Until next post!

Leslie