Bootstrapper Error

Dynamics GP Forum member named ‘BenefitElect’ shared this solution with us. This is a problem that’s otherwise impossible to track down. Thanks to BenefitElect and Microsoft Tech Support, it will be no problem for us.

A big THANK YOU to BenefitElect for sharing!

The Problem

Here’s the scenario, you’re installing Dynamics GP 2013 on a x64 workstation and you are greeted with the following:

"An error occurred while installing system components for Microsoft Dynamics GP 2013 Bootstrapper.  Setup cannot continue until all system components have been successfully installed."

When you click the details button, the following is displayed:

"Setup has detected that the file C:\Users\User\AppData\Local\Temp\VSDC0C4.tmp\Watson\dw20shared.msi' has either changed since it was initially published or may be corrupt."

The Solution

Here’s the solution from Microsoft Tech Support:

1. First, you will need to navigate to the folder where the setup.exe is for GP 2013. I would like you to copy the Watson folder out of the installation media and paste it into the C:\ root directory on the workstation. The Watson folder should contain three different files: dw20shared.msi, dw20sharedamd64.msi, and dw20sharedia64.msi.

2. Next, click Start > type in cmd and then right-click on the Command Prompt icon in the search results and then left-clicked on "Run as Administrator".

3. In the Command Prompt window, perform a change directory to the Watson folder:

cd\

cd C:\Watson

4. Next, you will need to execute the following command to install Dr. Watson for a 64-bit workstation.

msiexec /i dw20sharedamd64.msi APPGUID={91710409-8000-11D3-8CFE-0150048383C9} /qb+

If this runs successfully, you should be able to go back to the setup.exe to finish the bootstrap installation

Why does my computer get stuck?

 

Read this fabulous post from David Musgrave about an annoying problem that, until now, was impossible to figure out. Stop using a ‘fix’, and finally make the problem go away!

Here’s the description straight from David:

What would then happen is my laptop would shutdown and restart and then sit with Please Wait on the screen. If left for a while, the lock screen would appear, but when you clicked to get to the logon screen, it would still say Please Wait.

Give it a read. Another mystery Solved!

Enjoy!

Leslie

Round 5 of the 2013 U.S. Payroll Tax Update is now available for Microsoft Dynamics GP2010 and GP2013

Microsoft just released round 5 of the 2013 Payroll Tax updates. This update is supported only on GP2010 or GP2013, if you are using version 10, or any previous version, do not attempt to install it.

A summary of the changes in this update are as follows:

A summary of all updates for 2013 are as follows:

You can update your system using the following navigation:

Microsoft Dynamics GP | Maintenance | U. S. Payroll Updates | Check for Tax Tables

To find the Last Tax Table Update Date and last Tax Code Update Date, follow this navigation:

Microsoft Dynamics GP | Tools | Setup | System | Payroll Tax

Download addresses if you want to install manually, or read more about this and previous changes go to this web site:

Round 5: https://mbs.microsoft.com/customersource/downloads/taxupdates/tugp2010.htm?printpage=false#download

Enjoy!

Leslie

It’s almost here!!! Dexterity in Dallas!

 

Come one, come all, we are running the Dexterity class in Dallas the week of June 17th. It runs from Monday, June 17th through Friday, June 21st.

The class is definitely a ‘go’, there will be no last minute cancellations. If you have been disappointed before, you won’t be disappointed again.

This is the Dexterity Fundamentals class. No previous experience with Dexterity is required (or advised). Even if you have no intention of writing the first line of code in the ‘real world’, this class will teach you a ton about what’s going on behind the scenes. You can finally understand what those error messages mean, and how to read that crazy DEXSQL.LOG.

Even better, if you engage a firm to do some custom code for you, you’ll be more adept of evaluating their estimate. But more fun, is you’ll learn some cool things that can drive your users crazy (all in a fun way) .

This class starts with the basics, but by the end of the week you will have created your own integrating application that works seamlessly with GP. How cool is that!

For you Modifier aficionados, Modifier is just a scaled down version of the tool used to design the user interface in Dexterity. Everything you learn about user interface design, you can put in your Modifier toolbox.

Speaking of user interface design, any VSTools programmers will learn how to create a Dexterity interface that can take the place of your WinForms interface. That means your application will be able to work with the new Web client – until your application can work with the new Web client, you’re losing opportunities for more sales. No need to rewrite your code in Dexterity, just hook it to the Dex version of the same events you are using now.

If you’ve got the user interface down, but your code is in VBA, then it’s time to  turn your VBA code into Dexterity code. You’ll be surprised at how easy the transition is. Once you’ve transitioned it to Dexterity, your application will also work with the new Web client.

Don’t let this opportunity pass you by. Dallas is the American Airlines hub, so it’s easy to get here. The class is being held in a nice part of town where you can actually afford the hotels, and lunch is provided.

ConexusSG, is hosting the training. To sign up, call or e-mail Jerry Adams at ConexusSG. Phone: 469-828-3274 or Training@ConexusSG.com

You can also contact me directly if you have any questions.

email: leslievail@earthlink.net   phone: 972-814-8550

I hope to see you there!

Leslie

An exception occurred while trying to load or initialize the addin located at Rtc.

Don’t ya love these error messages?

My friend and fellow MVP, Frank Hamelly posted a question on the GP Forum about getting the above error message after loading a fresh install of SQL2012 and GP2013 on his laptop. Frank had previously had GP2012 running, so it seemed odd that it would not run now. (Welcome to my world Frank )

Anyway, after some basic ‘have you tried this’ responses, Jonathan Fear came to the rescue.

As it turned out, Frank Hamelly had recently done the Live Messenger to Skype conversion and Jonathan Fear  suggested that the removal of the Microsoft.Dynamics.GP.Rtc.dll should resolve the problem.

Frank Hamelly reported back and said it did indeed solve the problem!

Other programs Jonathan Fear said they had experienced problems with were Shortel Communicator or something similar to Lync.

Here’s the link to the Forum post

https://community.dynamics.com/gp/f/32/t/105759.aspx

Thank you Jonathan for giving us a solution to one of those pesky error messages!

Until next post!

Leslie Vail