National Accounts Step Children

Thanks to Steve Erbach (aka Sparkly Steve)  and Lauri Romaniuk for this idea! The question came up on the forum as to whether you could change the National Account for a customer whom has already been used in a transaction with it’s parent. I thought the only way you could do it was with a bit of file surgery, but Steve pointed out a better way.

Here’s the scenario. Astor Suites has Aaron Fitz as it’s child. Astor Suites sent Fabrikam a check that was used to pay one of Aaron’s invoices. The transaction was recorded and posted using the National Accounts feature in the Cash Receipts window. As with so many relationships, Aaron Fitz fell out of favor with Astor Suites and Aaron Fitz ran away and joined up with Adam Park Resort. Now we want to change Aaron Fitz’s National Account to reflect Adam Park Resort as the parent. We also want to remove Aaron Fitz from the National Account of Astor Suites.

If you simply go into the National Accounts screen and attempt to remove Aaron Fitz from Astor Suites, you cannot. You are greeted with the error message ‘You can’t remove this child customer ID. Apply records exist between the parent customer ID and this child customer ID.’

Here’s how Steve told us we can make the change. I ran through this example and it worked! Be aware, however, that those previously posted parent/child transactions are no longer properly represented in your transaction history. The financial information is OK, but there is no longer a trail back to the previous parent. Here’s Steve’s process:

1. Create a new Customer with the correct National Account and all the same attributes as the existing Customer. (including the name and address information)
   
2. Use PSTL Customer Combiner to move transactions to the new Customer.
   
3. Delete the old Customer now that it has no transactions. (this will happen automatically)
   
4. Use PSTL Customer Modifier to change the Customer Number of the new Customer to be the same as the old Customer.

Here are a couple of links to the original forum threads:
http://bit.ly/1NtJx3f
http://bit.ly/1slC1ya

Thanks everyone!
Until next time - Leslie Vail

Technorati Tags: National Accounts,PSTL

The Corrector by Reporting Central

From the folks who brought us The Closer, we now have The Corrector. I spent some time this morning with Gianmarco Salzano gsalzano@reporting-central.com and Clark A. Patterson cpatterson@reporting-central.com looking at a new product called The Corrector. This new product is very nice, and worth a look if you find yourself needing to correct distributions often. It makes correcting posted AP transactions easy while providing an audit trail for the change.
Let’s say you post some AP transactions, but later realize they were distributed to incorrect GL accounts. With The Corrector, you can simply click on the Correct button and adjust the distribution to point it to the correct account. The correcting journal entry is automatically created and linked to the original transaction.

I thought this made the process of correcting a distribution seamless and provided an audit trail as to what was done and why it was done. It was so much easier than trying to figure out what correcting entry went with which transaction (we’ve all been there at one time or another). It’s a small piece of functionality that makes correcting posting transactions much easier. It doesn’t change the original transaction, it provides a means for you to easily correct the distributions using a correcting journal entry that is linked to the original entry. I liked it.
The price was good and it was very easy to use. Take a look at http://reporting-central.com/the-corrector-for-ap-distribution/.
Kind regards,
Leslie

What?! Referential Integrity Checked on a Clear Data Table.

I learned something today from Lawrence Reid at ConexusSG that impacted the Clear Data file maintenance utility. They set up some National Accounts and then wanted to clear the Customer Master table. Once you create National Accounts, none of the customers with children will be cleared. After you run the utility you will get an error on your report that states:

You can't clear data in the parent table RM Customer MSTR until you have cleared data in the child table RM National Accounts Master.

Wow! I’d never seen that before. It does delete all of the customers with no ‘child’ companies, but any customers with children are left intact.

Until next time,

Leslie Vail

Upgrade from GP 2010 to GP 2013 R2

Question: How do you upgrade from GP 2010 build 2390 to GP 2013 R2

Answer: The documentation from Microsoft that delineates the upgrade path from GP 2010 to GP 2013 R2 is missing the current build of GP 2010 (as of 3/16/2015). The document from Microsoft can be found here: https://mbs.microsoft.com/partnersource/northamerica/support/hot-topics/HOT_TOPIC_MDGP2013Upgrade#UpgradePaths.

The line missing is how to upgrade to GP 2013 R2 from 11.00.2390. The answer is that you have to upgrade to 12.00.1826. The build numbers for both GP 2010 and GP 2013 R2 are achieved after installing the January 2015 Hotfix. Thanks go out to Paul Degneau, at Standard Process www.Standardprocess.com, for suggesting this to me.

Enjoy!

Leslie

Values for SY01402 - System User Defaults

I needed to research the settings in the System User Defaults table recently, so I took out my list of what the syDefaultType field translated to. The table below shows the value and its definition. These constants are from the GP2013R2 build

syDefaultType	Definition
1	SCBARAUTOHIDE
2	SCBARWHICHSIDE
3	SCBARWIDTH
4	SCBARICONSIZE
5	SCBARAUTOOPEN
6	UNDERLINED_PROMPTS
7	COLORSCHEME
8	BACKGROUND
9	TOOLBARBUTTONS
10	MESSENGER
13	REMINDERS
14	MAPPOINT
15	FIELDSECURITY
16	COMMISSIONS
17	VENDORLISTSORT
18	VENDORLISTINACTIVECB
19	CUSTLISTSORT
20	CUSTLISTINACTIVECB
21	ITEMLISTSORT
22	ITEMLISTINACTIVECB
23	SOPITEMMISSINGCB
24	POPITEMMISSINGCB
25	EMPLISTSORT
26	EMPLISTINACTIVECB
30	AUTOCOMPLETE
31	PRINTONEPOPERADDRESS
40	HRVETSNAICSNUMBER
41	LISTWINDOWSIZE
42	NAVBAR_BIGBTNCOUNT
43	SOPMANAGESOPTYPE
45	CPRCONVERSION
46	SQLREPORTING_TARGETLOC
47	SQLREPORTING_RPTMGRLOC
48	SQMOPT
49	SHAREPOINTSERVERURL
50	LOCKEDTOOLBARS
51	REGKEY
52	HOMEPAGEMETRIC
53	HOMEPAGEREMINDERS
54	HOMEPAGEOUTLOOK
68	MFG_MODULE_ENABLED
69	REMINDERSCUES
70	REMEMBEREDCOMPANY
71	REMEMBERUSERENABLED
72	SHOWALLMETRICS
80	RPTTEMPLATES_ENABLED
82	RPTTEMPLATES_ALLOWSTDORTEMPLATE
83	POSITIONCONTROL
84	FACTBOX_ROTATIONFREQUENCY
85	FACTBOX_IMAGESIZE
90	ISSHAREPOINTONLINE
91	EMAIL_SERVER_TYPE
92	EMAIL_PROTECT_WITH_PASSWORD
93	EMAIL_PASSWORD_RADIO
94	EMAIL_PROTECT_PASSWORD
95	PHONEHOME
96	SLAHWINDOW
97	WEBCLIENTSQLLOGIN
1493	SMARTLIST
22001	MBS_DEXPROFILE
22002	MBS_SQL_LOG

Enjoy!
Leslie