Thursday, December 19, 2013

When things go wrong - 'Object reference not set to an instance of an object'

This must be one of my most hated error messages. Usually, I see it in Integration Manager, but this time it has shown up in Management Reporter.

Jake Friedl recently  posted a list of things to check when you receive this error. Thank you Jake! This is a great list:

  1. Check for missing ISO codes.
  2. Start GP and log into any company as 'sa'.
  3. Go to Microsoft Dynamics GP -> Tools -> Setup -> System -> Currency.
  4. You will need to select every single currency from the Currency ID lookup.
  5. Once selected, confirm a code is entered in the ISO Code field.
  6. Check for missing functional currencies.
  7. You will need to log into every single company in GP to check the following.
  8. Go to Microsoft Dynamics GP -> Tools -> Setup -> Financial -> Multicurrency.
  9. Confirm a currency is selected in the Functional Currency field.
  10. Check for a blank Budget ID.
  11. Start SQL Management Studio and log in as a SQL sysadmin.
  12. Run the following query against each GP company database: select * from gl00200
  13. If you find a blank value in the BUDGETID column, back up the GP database and clear the value with: delete gl00200 where BUDGETID= ''
  14. After going through the above, you will need to re-create the data mart integration if you are using the data mart provider:
  15. Close all instances of MR and back up the MR database.
  16. Start the Configuration Console and click on the integration under ERP Integrations.
  17. Click the Disable Integration button and wait a moment for that to take effect.
  18. Click the Remove link in the top-right.
  19. Stop the MR services at the top level of the Configuration Console and then delete the DDM database from SQL.
  20. In the Configuration Console, start the MR services and then click File -> Configure and deploy a new DDM integration.
  21. Enable the integration and wait for the initial load to complete.

Until next post!

Leslie

1 comment:

Joe Guyton, systems admin said...

Hi Leslie,
I continued to get the error after rebuilding the data mart for 2 of our 8 companies. I ended up having to copy and paste the old row and column formats into news ones to resolve the error for those two companies. Just wanted to add this for other users, who might get the same error and problem.

Thanks - Joe Guyton